Frequently Asked Questions
Embark on a journey through the captivating realm of whiskey with Whisky Brokers Associates. As seasoned aficionados, we've distilled four decades of expertise into a collection of answers to your burning questions.
We offer an extensive collection of high end, rare whisky from across the globe, from Scotch whisky to Japanese whisky to American whiskey. We are constantly adding new drams to our website so be sure to check in every week!
We always aim to offer the best price possible and in many cases through thorough research and buying that is the case. We constantly check market prices to remain as competitive as possible.
Once your purchase is complete we instantly initiate the delivery process. All of our whisky is sent express delivery, giving you peace of mind that it will arrive safely and quickly.
We ship our whisky across the UK, Germany and The Netherlands. Please note that there may be additional charges that the customer will need to pay customs when shipping from the UK to European countries.
Yes, We have both personal and premises licenses that were completed in October 2019.
We accept all major cards, all transactions are handled securely by our payment provider.
If you change your mind and want to return the bottle we will refund you the money. Please contact us for more information. email@example.com
For our EU customers please note that Import and Duty fees may be charged on the goods by local customs within the destination country. You will be contacted by the courier or your local customs to pay the relevant fees applied on your goods prior to receiving your shipment. Please note that these costs will need to be paid for by the Customer and not Whisky Brokers Associates. Please also note that Whisky Brokers Associates cannot accept liability for bottles returned to us or destroyed by customs in the event that the fees are not paid. We also cannot refund orders that are returned to us as a result of customs fees not being paid and where costs are incurred for refused deliveries, this will be invoiced to your account.
Embark on a journey to deepen your understanding and savor the essence of this timeless spirit. Whether you’re a seasoned enthusiast or a curious newcomer, our curated FAQs offer a comprehensive foundation to nurture your appreciation. Remember, just like the finest aged whiskey, exploration is best savored at a leisurely pace. So, pour yourself a dram, settle in, and let’s embark on this enlightening expedition together. Sláinte!